Frequently Asked Questions

No. Our sourcing operation is based in Linyi, while the manufacturing origin varies by supplier and is recorded per product.

New products remain as internal drafts while images, variants, descriptions, pricing and delivery information are reviewed.

Product prices normally exclude international shipping. After the delivery country and postal code are entered, available shipping choices and charges are shown before payment. PayPal then processes the confirmed total of products, shipping and applicable checkout taxes.

Our standard sale unit is a nested room-organization kit packed in one approximately 40 × 30 × 25 cm five-layer corrugated carton with a target gross weight of 4–5 kg. Smaller pieces are nested inside larger pieces to reduce wasted shipping volume.

Yes. Air Express is available for retail and smaller orders when a checkout rate is available. Business and bulk buyers can choose Sea Freight / Bulk Order Quote, submit the products and quantities required, and pay only after accepting the confirmed quotation.

Tracking is provided when supported by the selected delivery service and is added after dispatch.

Only when checkout explicitly says so. Otherwise, destination-country duties and fees may be collected from the recipient.

Wholesale quantities can be reviewed separately because unit packing, lead time and freight may differ from standard retail orders.

Contact customer care immediately. Changes depend on whether purchasing, packing or dispatch has already started.

Use the contact information on the Contact page and include the order number and reason. Do not send an item back before receiving return instructions.